Shipping Policy
Shipping time
Mojo2 and its cable: We will ship out your order in 24-48hs.
Run Plus: We will ship out your order in 72hs .If it is temporarily out of stock, it usually takes 3-5 working days to deal with.
Mojo1 and its cable: We will ship out your order in 72hs.If it is temporarily out of stock, it usually takes 3-5 working days to issue.
Shipping Methods and Delivery Time
Mojawa uses different carriers to ensure your items arrive on time. When your items are shipped, we will use the most appropriate delivery method, depending on the weight and shipping destination of your package.
MOJO2
For US areas, our carrier is USPS. The delivery time is about 1-3 business days.
For non-US areas, our carriers are: 4PX, Yun Express, DHL, FedEx, etc.The delivery time is about 6-14 working days.
| Country | Delivery time | ||
| Australia, New Zealand | 5-10 business days | ||
| Europe & UK | 7-14 business days | ||
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Run Plus
Our carrier is Yunexpress.
For US areas. The delivery time is about 5-8 business days.
For non-US areas. The delivery time is about 6-12 business days.
Mojo1
Our carrier is 4px or other carriers.
For US areas. The delivery time is about 8-10 business days.
For non-US areas. The delivery time is about 10-15 business days.
Shipping Price
US & CA: Free shipping
Other country: $7.9
DHL/UPS: $29.9
Please note
*Orders being shipped to a P.O. Box address will be delivered by Standard Delivery only and are excluded from the expedited shipping options.
*Customs duty: We bear the customs duty
*If your tracking appears stuck on a certain date, please note that this is entirely normal as the package moves from country to country. As soon as it lands in your country, it will move quickly to your doorstep !
*Due to coronavirus, deliver time may be delayed 1-7days. Thanks for understanding.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information.
My tracking says “no information available at the moment”
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.