Hi Dana! Thank you so much for your fantastic review! We're thrilled to hear you're enjoying your Aerra and that the comfort and sound quality have exceeded your expectations. As you’ve noticed, we’ve made several upgrades, and it's great to know they’ve made such a positive impact.
Your thoughtful feedback truly means a lot to us, so as a token of appreciation, we’re happy to offer your Aerra completely free of charge! We’ll be processing the refund for your order right away.
And since you’re always in the loop with our latest products, I’ll let you in on a little secret: we’ve got an exciting new open-ear model launching around Black Friday! Keep an eye out, and we hope you'll love it just as much.
Thanks again for being such a great supporter of Mojawa!