Frequency Asked Questions
Bone Conduction
Please read our article on bone conduction and how it works here.
Yes. Bone conduction headphones use a different (but completely natural) way to delivery sound. To learn more about the difference between air sound transmission and bone conduction here.
Different to traditional headphones, Bone conduction headphones use an open-ear design. MOJAWA headphones rest on your ears instead of going into your ears so you won’t experience ear fatigue common to traditional in-ear earbuds.
First time users may feel vibrations during initial wear. Unless the volume is very high, most users stop noticing vibrations very quickly.
Product
MOJAWA uses patented ultra-low sound leakage technology, making it difficult for others to hear at normal volumes. This ensures that the user's privacy is completely protected.
Yes.
All of our headphones are water-resistant and waterproof. You can check the specifications of each product on their respective product pages.
Please press and hold the power button for 4 seconds to re-connect / Check if the power is low, if so, charge for 30 minutes and try again.
Please check that the left and right earphones are pressed equally tight on your jaw/cheek bones.
Common Questions
The neck strap design and soft titanium body adapts to your movement to ensure it stays securely on your head.
Usually, if hearing losses occur on the outer region, MOJAWA headphones can help the user listen to better sound. But we always recommend consulting with your doctor before making a purchase. MOJAWA headphones can also be worn simultaneously with some hearing aids.
Please check out our warranty terms here.
You can wear hats, helmets or glasses with any MOJAWA headphones.